What Should I Do If My Agent Gets a Listing Request From Me That I Did Not Send?

Imagine this: your real estate agent calls or emails you about a listing request for your property—except you never authorized or even heard of it. This alarming situation is unfortunately becoming more common, especially here in the Capital Region. Deed fraud is no longer a problem isolated to vacant or abandoned homes; now, it’s happening to everyday homeowners like you, across Albany, Rensselaer, Saratoga, and Schenectady counties.

If you or your agent receives a listing request for your property that you did not initiate, it’s critical to act fast and smart. In this post, I’ll guide you through exactly what steps to take to protect your property, your transactions, and your peace of mind. We'll also discuss powerful tools like county clerk property alert services and modern verification methods such as FaceTime, to stay a step ahead of fraudsters.

Understanding the Rising Threat of Deed Fraud in the Capital Region

Over the last decade, deed fraud—where someone fraudulently transfers or attempts to sell your property—has escalated beyond the realm of abandoned homes. Here in the Capital Region, court activity and real estate disputes related to fraudulent transactions have been increasing, impacting even mortgage-free properties.

Why Are Mortgage-Free Homes Prime Targets?

Mortgage-free homes present tempting opportunities for fraudsters. Since no lender is involved, there's usually no mortgage company monitoring the title for suspicious activity. This lack of oversight makes an unauthorized transaction easier to slip through—unless you, the owner, are vigilant.

How Do Impersonation Scams Usually Start?

Most impersonation scams originate from publicly available property records. Fraudsters use county clerk offices' databases to gather owner information, then employ remote communication channels—like phone calls, emails, texts, and even postal mail—to pose as you or your agent. Their goal? To get your property listed and sold without your knowledge.

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Agent Verification Steps: What Agents Should Do If They Get an Unsolicited Listing Request

For agents, receiving what seems like a legitimate listing request but suspecting it might be fraudulent can be tricky. Here’s a practical checklist agents should follow immediately:

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Confirm the Identity of the Requestor: Instead of relying on emails or texts alone, agents should call the homeowner directly using a phone number they independently verify (not the one provided in the suspicious message). Ask Specific Questions: For example, “Who will be physically at the property for a walkthrough and signing?” This question helps confirm the owner's involvement and detect inconsistencies. Use FaceTime or Video Calls: Seeing the homeowner live via video allows the agent to verify identity clearly, adding an extra layer of protection. Check County Clerk Property Alert Services: Many county clerks in Albany, Rensselaer, Saratoga, and Schenectady counties offer property alert subscriptions. These email alerts notify owners and agents of any new documents filed against a specific property. If the agent or owner has not signed or heard of the listing request, these alerts can be a lifesaver. Document All Communications: Keep records of suspicious emails, texts, phone calls, and video calls to help build evidence if fraud is confirmed. Report Suspected Fraud Immediately: Notify your brokerage’s legal team, the local district attorney’s office, and your county clerk’s office. Prompt reporting increases the chances of stopping the fraud before damage is done.

What Homeowners Should Do If They Discover a Listing Request They Didn’t Send

If you receive notice that your home is being listed without your authorization, take these steps immediately:

Do Not Engage With the Stranger: If a suspicious agent or supposed buyer contacts you, avoid sharing personal or financial details. Contact Your Agent Directly: Confirm whether your legitimate real estate agent has received any instructions from you or anyone else. Sign Up for County Clerk Property Alert Service: If you haven’t already, subscribe to your county clerk’s property alert emails. This service will notify you of any new filings or changes related to your property. Request a Copy of Your Deed From the County Clerk: Review it carefully for any unauthorized changes. Report the Fraud Immediately: File a complaint with law enforcement, your county clerk’s office, and the New York State Attorney General’s office. The quicker you report, the better the chances of stopping the fraud from progressing. Consider a Title Freeze or Additional Protections: Ask your title insurance company or attorney about additional ways to protect your home’s title.

Why County Clerk Property Alert Services Are a Homeowner’s Best Defense

County clerks in the Capital Region now offer online subscription services that send email alerts for any new document filings msn on a specified property address or parcel number. Here’s why these services are essential:

    Real-Time Notifications: You’re notified as soon as a deed, mortgage, lien, or other document is filed, giving you early awareness of any suspicious activity. Easy to Use: Simply register with your county clerk (Albany, Rensselaer, Saratoga, Schenectady counties all have these services) and monitor your property. Affordable or Free: Many counties offer these alerts for free or at a very low cost. Peace of Mind: Constant vigilance from the owner greatly reduces the risk of successful fraudulent transactions.
County Clerk Property Alert Service Contacts County Alert Service URL Contact Phone Albany Albany County Clerk Property Alerts (518) 487-5140 Rensselaer Rensselaer County Clerk Alerts (518) 270-2910 Saratoga Saratoga County Property Alerts (518) 884-4705 Schenectady Schenectady County Property Alerts (518) 388-4220

Using FaceTime and Video Calls to Prevent Listing Scams

In this era of remote communication, impersonation fraudsters often use emails or phone calls to deceive agents or owners. Encouraging the use of FaceTime, Zoom, or other video platforms adds a crucial layer of security:

    Visual Confirmation: Agents can see the homeowner in real-time, verifying identity beyond mere voice or text. Establish Trust Quickly: Video lets both parties assess authenticity—fraudsters are less likely to participate. Documented Evidence: Video calls can be recorded or screenshot (with consent), providing proof of communication that may be vital later. Reduce Unnecessary Physical Walkthroughs: Agents can ask, “Who will be physically at the property for a walkthrough?” The video call can include a quick property tour, ensuring the owner is involved.

Final Thoughts: Vigilance Is Your Best Protection

Deed fraud and property impersonation scams are deeply unsettling, but with the right steps, you can greatly reduce risk. Always keep a close eye on your county records using property alert services, verify all unusual listing requests with your agent in person or via live video, and report suspicious activity immediately.

From my 11 years working in real estate coordination and having run countless county clerk offices across the Capital Region, I’ve learned firsthand that being proactive beats reacting. Remember my golden question to ask your agent or yourself when a listing pops up unexpectedly: “Who will be physically at the property for a walkthrough?” If you can’t confidently answer this, pause and investigate.

Protect your home with smart vigilance and utilize modern tools to outsmart fraudsters. If you ever receive a suspicious listing request you did not send, don’t panic—take the right verification steps, report it promptly, and safeguard your property’s future.

Resources

    New York State Attorney General - Consumer Frauds National Real Estate Fraud Statistics and Resources Albany County Clerk Property Alert Service